Experiences

• 2024 - Present

  Founder

  We offer AI-driven solutions to enhance customer experience and satisfaction.

  Thumbs Up Experience

  Virtual

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• 2022 - Present

  IT Compliance Lead

  FinTech focused on delivering solutions to SMB. Started as Team Lead, then promoted to Engineering Manager, and now IT Compliance Lead.

  Finally

  US - Remote

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• 2022 - 2023

  Software Engineering Trends Professor

  Taught Software Engineering Trends to undergraduate students, focusing on modern software development practices, tools, and methodologies.

  Instituto Tecnológico de Santo Domingo (INTEC)

  Dominican Republic - Hybrid

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• 2021 - 2022

  Data Scientist

  Delivered data-backed insigts about -and not limited to- customers data, market insights, and regulations.

  Asociación Popular de Ahorros y Préstamos (APAP)

  Dominican Republic - Remote

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• 2013 - 2021

  Senior Software Engineer

  Delivered several projects spawing from scalable backend utilizing Java, C#, and or Node.JS in conjunction with continuous delivery utilizing Github Actions, Azure Pipelines, and Bash; and frontend applications using React and/or Angular.

  Various Companies

  Remote

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Education

• 2025 - Present

  PMI Agile Certified Practitioner (PMI-ACP)

  Certification focused on Agile methodologies and practices.

  Project Management Institute

  Virtual

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• 2024 - 2025

  Directive Potential Program

  Program designed to enhance leadership and management skills for executives.

  Barna Management School

  Santo Domingo, Dominican Republic

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• 2019 - 2020

  Master in Science in Computation, Logic and Artificial Intelligence

  Graduated with outstanding academic performance in Deep Learning.

  Universidad de Sevilla

  Seville, Spain

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• 2010 - 2014

  Information Systems Engineering

  Graduated with honors and highest final-work grade of the promotion, specializing in software engineering and data analysis.

  Universidad APEC (UNAPEC)

  Santo Domingo, Dominican Republic

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Last projects

• Streamlit Dashboard for Customer Satisfaction Analysis

  Authors: Ernesto Mancebo

  • June 2025

  Dashboard showcasing customer satisfaction metrics and insights.

• esferiado.com holiday directory

  Authors: Ernesto Mancebo

  • June 2025

  Holiday listing for different countries. It helps distributed team to plan ahead.

• roBERTo - Sentiment Analysis with BERT model

  Authors: Ernesto Mancebo

  • March 2021

  BERT transformer model finetuned for Sentiment Analysis with a Spanish reviews dataset.

Skills